Refund policy

SAGES CORNER - RETURNS, SHIPPING & REFUNDS

SHIPPING POLICY

Processing Times:
Orders are processed within 1-2 business days
Most orders ship within 3-5 business days

Shipping Methods & Costs:
Standard Shipping: 5-7 business days - $4.99
Express Shipping: 2-3 business days - $12.99
FREE Standard Shipping: 5-7 business days - Orders over $50

International Shipping:
Available to select countries
Customers responsible for duties and taxes
Contact us at support@sagescorner.com for international rates

What to Expect:
Order confirmation email within 1 hour
Tracking number sent when order ships
Most deliveries arrive within stated timeframe
Free shipping applies to orders over $50 (standard shipping only)

RETURNS & REFUNDS POLICY

30-Day Return Window
You have 30 days from the date you receive your item to request a return. We want you to love your jewelry—if you don't, we'll make it right.

Return Eligibility Requirements:
Your item must meet ALL of the following:

  • Unworn and unused
  • Original tags attached
  • Original packaging intact
  • Receipt or proof of purchase provided

Items We CANNOT Accept for Return:

  • Sale or discounted items (final sale)
  • Gift cards
  • Custom or personalized pieces (once made)
  • Items showing signs of wear

STEP-BY-STEP RETURN PROCESS

Step 1: Contact Us
Email support@sagescorner.com with:

  • Order number
  • Item name & SKU
  • Reason for return
  • Photo of item (if applicable)

We'll respond within 1-2 business days.

Step 2: Receive Return Instructions
We'll send you:

  • Prepaid return shipping label
  • Return address (varies by product/supplier)
  • Return authorization number

Step 3: Ship Your Return

  • Print and attach the return shipping label
  • Pack item securely in original packaging
  • Include the return authorization number
  • Ship to the address provided

Step 4: Receive Your Refund

  • We inspect the returned item (3-5 business days)
  • Refund processed to original payment method
  • Refunds appear in your account within 5-10 business days

REFUND DETAILS

What Gets Refunded:

  • Full purchase price of the item
  • Includes original shipping cost (if applicable)

What Doesn't Get Refunded:

  • Return shipping costs (we provide a label)
  • Express or expedited shipping (only standard refunded)
  • Customs or duties on international orders

Return Shipping:

  • We provide a FREE prepaid return label
  • Do NOT ship without first receiving instructions
  • Unauthorized returns will not be accepted

DAMAGED OR INCORRECT ITEMS

If your item arrives damaged, defective, or incorrect:

  1. Contact us immediately at support@sagescorner.com
  2. Include photos of the damage/issue
  3. We'll respond within 24 hours with a solution
  4. Options include: Replacement, refund, or store credit

We stand behind every piece. Quality is guaranteed.

CONTACT US

Email: support@sagescorner.com
Response Time: 1-2 business days
Hours: Monday-Friday, 9 AM - 5 PM EST